I group! I've been lurking and reading--- great and helpful stuff here! I've been soaping for about a year and had my first "complaint". I sold a bar of pumkin fo and the whole family loves it and uses it in the shower. However, when the mom uses it on her face, it burns and turns red. She can use it anywhere else on her body without a problem. I told her it may be the fo and I would give her an unscented bar to try on her face. Anybody ever had this complaint before? My recipe is the one I always use, palm, olive, coconut and shea---- I try to use a bar of every fo/essential oil I sell and my family has not had any problem with this soap. I have not ever had anything but positive feed back--- Thanks for the input.